Terms & Conditions for Panda Rise and Shine

  • Participants over 7 years old are welcome. Children below 13 years of age must be accompanied by a paying adult.
  • Bookings and full payment must be made 7 working days in advance. Bookings are confirmed upon receipt of payment via cash, cheque or credit card (VISA, Mastercard or AMEX).
  • Programme pricing stated includes 7% GST and River Safari admission.
  • Programme pricing does not include Amazon River Quest and River Safari Cruise tickets.
  • Prices and programmes are correct at point of communication and subject to change without prior notice.
  • Cancellations and refunds are not permitted. Changes to tour dates can be made 5 working days in advance. Last minute changes to a tour date are permitted if a Medical Certificate is produced.
  • This programme only runs in one timeslot on tour days since it follows the morning routine of our giant pandas. This programme is available on a first-come-first-served basis. You are advised to make your booking at least 1 month in advance (excluding weekends & PHs) to avoid disappointment.
  • Availability of the Panda Rise and Shine Behind-the-Scenes tour is subject to animal health and/or safety concerns. River Safari reserves the right to cancel or modify the programme in case of animal ill-health or unsafe situations. In the event of a cancellation by us, efforts will be made to reschedule the tour to a future date.

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