Awards and Accolades
Celebrating Excellence in Sustainability and Guest Experience
Mandai Wildlife Group is dedicated to protecting biodiversity while creating exceptional experiences for every guest. Our commitment to conservation and sustainability underpins everything we do - from pioneering green initiatives to nurturing care for nature and wildlife. At the same time, we continuously innovate to deliver world-class guest experiences through immersive storytelling, digital engagement, and exemplary service delivery.
The recognition we receive stands as a testament to our commitment in building a world where people and wildlife thrive together.
Current Year's Achievements in 2025
President's Award for the Environment 2025
- Organisation Category - Mandai Wildlife Group
Singapore APEX Corporate Sustainability Award 2025
- Sustainable Business Category - Mandai Wildlife Group
Marketing Excellence Awards 2025
- Gold in Excellence in Anniversary Marketing - Night Safari's 30th Anniversary, Night Safari
- Gold in Excellence in Out-of-Home Advertising - Choose Your Wild, Rainforest Wild ASIA
- Gold in Excellence in Performance Marketing - Weather-based Ad Bidding for Local Always-on Search Engine Marketing Campaign
- Silver in Excellence in Communications / Public Relations - Launch of Rainforest Wild Asia
- Silver in Excellence in Launch Marketing - Choose Your Wild, Rainforest Wild ASIA
- Bronze in Excellence in Integrated Marketing - Choose Your Wild, Rainforest Wild ASIA
Mob-Ex Awards 2025
- Silver in Best Insights-Driven Mobile Campaign — Mandai App-venture, Mandai Wildlife Group
- Silver in Mobile Campaign for a Specific Audience — Mandai App Summer Exploration Event (夏日探秘活动), Mandai Wildlife Group
- Silver in Innovative Use of Mobile — Mandai App Mandai App Digital Wayfinding, Mandai Wildlife Group
TripAdvisor Travelers' Choice
- 2025 Travelers' Choice — Bird Paradise
Hashtag Asia 2025
- Gold in Best Use of Social Media plattforms — Xiaohongshu Launch Campaign, Mandai Wildlife Reserve
- Silver in Best Social Media Engagement Strategy — Behind the Wild ASIA, Mandai Wildlife Reserve
The Straits Times Singapore’s Top 250 Best Employers
- Ranked #42 — Mandai Wildlife Group
Past Years' Achievements
2024
WAZA Environmental Sustainability Award 2024
- Mandai Wildlife Group
Marketing Excellence Awards 2024
- Gold in Excellence in Anniversary Marketing — Golden ZOObilee Celebration: Happy ZOObilee!, Singapore Zoo
- Gold in Excellience in Social Media Marketing — The Great Flight, Mandai Wildlife Group
- Gold in Urban Guerilla Marketing — Take Off to Paradise, Bird Paradise
- Silver in Excellence in Launch Marketing — Take Off to Paradise, Bird Paradise
- Bronze in Excellence in Digital Marketing — Your Wild Adventure, Mandai Wildlife Group
TripAdvisor Travelers' Choice
- 2024 Travelers' Choice — Singapore Zoo
- 2024 Travelers' Choice — River Wonders
Singapore Tourism Awards 2024
- Outstanding Attraction Experience — Mandai Wildlife Reserve
- Outstanding Marketing Idea — Take Off to Paradise, Mandai Wildlife Group
The Drum Awards Marketing APAC
- Silver for Culture or Leisure category — Take Off to Paradise, Mandai Wildlife Group
Markies Awards
- Silver for Most Creative Launch — Take Off to Paradise, Mandai Wildlife Group
The Loyalty & Engagement Awards 2024
- Silver for Best User Experience — Ranger Buddies Quest, Mandai Wildlife Reserve
- Gold for best Use of Technology — Ranger Buddies Quest, Mandai Wildlife Reserve
Global Sustainable Tourism Council (GSTC) — Destination
Singapore’s 100 Leading Graduate Employers 2023/2024
- #11 in Overall Ranking
- #1 in Hospitality, Leisure, and Tourism Sector Ranking
- #5 in Scientific Research and Development Sector Ranking
The Straits Times (Statista Singapore) Singapore's Best Employers 2024
- #66
The Straits Times Singapore’s Best Customer Service 2024/25
- #1 in Amusement Park Experience — Bird Paradise
SGEnable Enabling Mark
- Silver: 2024 — 2026
NParks Landscape Excellence Assessment Framework (LEAF)
- Platinum
- Bird Paradise
- Mandai Wildlife WEST
Mob-Ex Awards 2024
- Best App Install Campaign — Mandai Wildlife Group, Mandai App Launch in Bird Paradise
2023
The Excellent Service Awards (EXSA) 2023 by Association of Singapore Attractions
- EXSA SuperStar Award — S A Suresh, Assistant Manager, Park Operations, River Wonders
- 47 Star Awards recipients
- 82 Gold Awards recipients
- 47 Silver Awards recipients
Singapore Media Marketing Awards 2023
- Silver for Best use of Integrated Media — Take Off to Paradise, Bird Paradise
- Bronze for Best Brand Engagement — Happy ZOObilee, Singapore Zoo
Marketing Excellence Awards 2023
- Gold for Excellence in Event Marketing — A Flight to Remember Campaign, Jurong Bird Park
- Silver for Excellence in Event Marketing — Festive Wild-erland: A Black & White Celebration Campaign, Mandai Wildlife Group
TripAdvisor Travelers' Choice 2023
- Travelers' Choice — Singapore Zoo
Hashtag Asia Awards 2023
- Gold in Best Social Media Campaign: WeChat — Singles Day Promotion on WeChat Mini Program
Singapore Tourism Awards 2023
- Outstanding Achievement in Sustainability — Mandai Wildlife Group
- Finalist for Outstanding Attraction Experience — Mandai Wildlife Reserve
- Finalist for Outstanding Business Innovation — Mandai Wildlife Reserve
- Finalist for Outstanding Employer — Mandai Wildlife Group
iF Design 2023
- iF Design Award — Ranger Buddies Web Application
Global Water Awards 2023
- Water Reuse Project of the Year — Distinction
Outstanding Community Partnership Award
- Outstanding Community Partnership Award — Mr Mohamed Yusoff
Universal Design Excellence Award 2023
- Bird Paradise & Mandai Wildlife WEST
2022
Singapore Tourism Awards 2022
- Outstanding Attraction Experience for 2022
- Finalist for Customer Service Excellence (Attractions) — Sathes, Park Operations
The Excellent Service Awards (EXSA) 2022 by Association of Singapore Attractions
- Shining Star of the Attractions Industry — Muhamad Fahmi, Senior Executive, Park Operations, Night Safari
- 274 winners
Steward Leadership 25 (SL25)
- Conservation Leader — Mandai Wildlife Group
Travel Weekly Asia Readers' Choice Awards 2022
- Best Attraction - Asia Pacific — Mandai Wildlife Reserve
The Themed Entertainment Association (TEA) Summit
- 28th Thea Classic Awards 2022 — Night Safari
TripAdvisor Travelers' Choice
- 2022 Travelers' Choice — River Wonders
Marketing Excellence Awards 2022
- Gold in Excellence in Social Media Marketing — "Our #littleone" Campaign
- Silver in Excellence in Events Marketing — Rainforest Lumina Season 3
Hashtag Asia Awards
- Gold in Best Social Amplification Campaign — "Our #littleone" Campaign
The Loyalty & Engagement Awards 2022
- Gold in Best Customer Experience — "Fight Deforestation with Ranger Buddies" Campaign
- Gold in Best Engagement Strategy — Specific Audience — "My Animal Buddy Programme" Campaign
- Silver in Best Use of Gamification — "Fight Deforestation with Ranger Buddies" Campaign
- Silver in Best Use of Experiential / Live Marketing — "My Animal Buddy Programme" Campaign
- Bronze in Best Omni—Channel Strategy — "Fight Deforestation with Ranger Buddies" Campaign
- Bronze in Best Use of Advocates — "Fight Deforestation with Ranger Buddies" Campaign
- Bronze in Best Online Experience — "My Animal Buddy Programme" Campaign
- Bronze in Best Use of Consumer Insights / Data Analytics — "My Animal Buddy Programme" Campaign
BCA Green Mark
- Platinum
- Bird Paradise Penguin Building
- Mandai East Arrival Node
- Platinum (Super Low Energy Building)
- Mandai Resort
2021
Singapore Tourism Awards 2021
- Special Award for Most Exemplary Employer
The Singapore HR Awards 2021 by Singapore Human Resource Institute
- Employee Well-Being Award (Silver Standard)
The Straits Times (Statista Singapore) Singapore's Best Employers 2021
- #37
The Loyalty & Engagement Awards 2021
- Gold in Best Engagement Strategy (Specific Audience) — My Animal Buddy Programme
- Silver in Best Use of Experiential / Live Marketing — My Animal Buddy Programme
- Bronze in Best Online Experience — My Animal Buddy Programme
- Bronze in Best Use of Consumer Insights / Data Analytics — My Animal Buddy Programme
- Bronze in Best COVID-19 Response - Engagement & CX — My Animal Buddy Programme
- Bronze in Best Engagement Strategy (B2C) — My Animal Buddy Programme
NParks Landscape Excellence Assessment Framework (LEAF)
- Platinum
- Night Safari
- Singapore Zoo
- River Wonders
2020
TripAdvisor Travelers' Choice 2020
- Travelers' Choice — Singapore Zoo
- Travelers' Choice — River Wonders
- Travelers' Choice — Jurong Bird Park
Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP)
- Recognition as a Human Capital Partner (HCPartner)
