Awards and Accolades

The Excellent Service Awards (EXSA) 2023 by Association of Singapore Attractions

  • EXSA SuperStar Award — S A Suresh, Assistant Manager, Park Operations, River Wonders
  • 47 Star Awards recipients
  • 82 Gold Awards recipients
  • 47 Silver Awards recipients

Singapore Media Marketing Awards 2023

  • Silver for Best use of Integrated Media — Take Off to Paradise, Bird Paradise
  • Bronze for Best Brand Engagement — Happy ZOObilee, Singapore Zoo

Marketing Excellence Awards 2023

  • Gold for Excellence in Event Marketing — A Flight to Remember Campaign, Jurong Bird Park
  • Silver for Excellence in Event Marketing — Festive Wild-erland: A Black & White Celebration Campaign, Mandai Wildlife Group

TripAdvisor Travelers' Choice 2023

  • Travelers' Choice — Singapore Zoo

Hashtag Asia Awards 2023

  • Gold in Best Social Media Campaign: WeChat — Singles Day Promotion on WeChat Mini Program

Singapore Tourism Awards 2023

  • Outstanding Achievement in Sustainability — Mandai Wildlife Group
  • Finalist for Outstanding Attraction Experience — Mandai Wildlife Reserve
  • Finalist for Outstanding Business Innovation — Mandai Wildlife Reserve
  • Finalist for Outstanding Employer — Mandai Wildlife Group

iF Design 2023

  • iF Design Award — Ranger Buddies Web Application

Global Water Awards 2023

  • Water Reuse Project of the Year — Distinction

Outstanding Community Partnership Award

  • Outstanding Community Partnership Award — Mr Mohamed Yusoff

Universal Design Excellence Award 2023

  • Bird Paradise & Mandai Wildlife West

Singapore Tourism Awards 2022

  • Outstanding Attraction Experience for 2022
  • Finalist for Customer Service Excellence (Attractions) — Sathes, Park Operations

The Excellent Service Awards (EXSA) 2022 by Association of Singapore Attractions

  • Shining Star of the Attractions Industry — Muhamad Fahmi, Senior Executive, Park Operations, Night Safari
  • 274 winners

Steward Leadership 25 (SL25)

  • Conservation Leader — Mandai Wildlife Group

Travel Weekly Asia Readers' Choice Awards 2022

  • Best Attraction - Asia Pacific — Mandai Wildlife Reserve

The Themed Entertainment Association (TEA) Summit

  • 28th Thea Classic Awards 2022 — Night Safari

TripAdvisor Travelers' Choice

  • 2022 Travelers' Choice — River Wonders

Marketing Excellence Awards 2022

  • Gold in Excellence in Social Media Marketing — "Our #littleone" Campaign
  • Silver in Excellence in Events Marketing — Rainforest Lumina Season 3

Hashtag Asia Awards

  • Gold in Best Social Amplification Campaign — "Our #littleone" Campaign

The Loyalty & Engagement Awards 2022

  • Gold in Best Customer Experience — "Fight Deforestation with Ranger Buddies" Campaign
  • Gold in Best Engagement Strategy — Specific Audience — "My Animal Buddy Programme" Campaign
  • Silver in Best Use of Gamification — "Fight Deforestation with Ranger Buddies" Campaign
  • Silver in Best Use of Experiential / Live Marketing — "My Animal Buddy Programme" Campaign
  • Bronze in Best Omni—Channel Strategy — "Fight Deforestation with Ranger Buddies" Campaign
  • Bronze in Best Use of Advocates — "Fight Deforestation with Ranger Buddies" Campaign
  • Bronze in Best Online Experience — "My Animal Buddy Programme" Campaign
  • Bronze in Best Use of Consumer Insights / Data Analytics — "My Animal Buddy Programme" Campaign

BCA Green Mark

  • Platinum
    • Bird Paradise Penguin Building
    • Mandai East Arrival Node
  • Platinum (Super Low Energy Building)
    • Mandai Resort

Singapore Tourism Awards 2021

  • Special Award for Most Exemplary Employer

The Singapore HR Awards 2021 by Singapore Human Resource Institute

  • Employee Well-Being Award (Silver Standard)

The Straits Times (Statista Singapore)

  • #37 Singapore's Best Employers 2021

The Loyalty & Engagement Awards 2021

  • Gold in Best Engagement Strategy (Specific Audience) — My Animal Buddy Programme
  • Silver in Best Use of Experiential / Live Marketing — My Animal Buddy Programme
  • Bronze in Best Online Experience — My Animal Buddy Programme
  • Bronze in Best Use of Consumer Insights / Data Analytics — My Animal Buddy Programme
  • Bronze in Best COVID-19 Response - Engagement & CX — My Animal Buddy Programme
  • Bronze in Best Engagement Strategy (B2C) — My Animal Buddy Programme

NParks Landscape Excellence Assessment Framework (LEAF)

  • Platinum
    • Night Safari
    • Singapore Zoo
    • River Wonders

TripAdvisor Travelers' Choice 2020

  • Travelers' Choice — Singapore Zoo
  • Travelers' Choice — River Wonders
  • Travelers' Choice — Jurong Bird Park

Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP)

  • Recognition as a Human Capital Partner (HCPartner)

Marketing Excellence Awards 2019

  • Bronze in Excellence in Event Marketing — Rainforest Lumina, Singapore Zoo

Singapore Tourism Awards 2018

  • Best Attraction Experience — Night Safari
  • Best Customer Service — Mr Emmey Mohd Bin Nenpari, Night Safari

TripAdvisor Travelers' Choice 2018

  • Top 3 Zoos in the World — Singapore Zoo
  • Certificate of Excellence — River Wonders
  • Certificate of Excellence — Jurong Bird Park